Terms of Use
Last Updated: August 26, 2026
These Terms of Use (“Terms”) govern your access to and use of tamarin.health and Company’s other public-facing websites and content (collectively, the “Site”).
These Terms are entered into between you and Company (“Company,” “we,” “us,” or “our”).
By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
1. Public Site Terms; Separate Agreements
These Terms govern use of the public Site.
Access to Company’s healthcare research network, software, APIs, protected computing infrastructure, research services, healthcare organization relationships, study coordination, data access, query execution, or other commercial services may require a separate written agreement.
Such agreements may include a professional services agreement, network access agreement, API license, query addendum, data use agreement, business associate agreement, confidentiality agreement, clinical-trial agreement, statement of work, or other written agreement.
If you or your organization enters into a separate written agreement with Company, that agreement governs the subject matter covered by that agreement and controls over these Terms to the extent of any conflict.
Nothing in these Terms modifies an existing written agreement unless that agreement expressly provides otherwise.
2. About Company’s Services
Company operates a source-connected healthcare research network designed to support approved research computation against healthcare data.
Potential uses include custom analysis, model validation, real-world evidence, trial feasibility, site discovery, patient identification, recruitment support, and related research activities.
Descriptions appearing on the Site are general descriptions of Company’s technology, services, capabilities, and business model.
Specific functionality, technical architecture, participating organizations, data availability, security controls, project requirements, commercial terms, timelines, and outputs may vary by engagement and are governed by the applicable written agreement.
3. No Medical Advice or Clinical Use
Company is not a healthcare provider.
The Site does not provide medical diagnosis, treatment, clinical decision support, or medical advice.
Website content, research descriptions, analytical results, feasibility information, or other information associated with Company must not be relied upon for diagnosis, treatment, patient management, or medical advice unless such use is expressly authorized under an applicable written agreement and permitted by applicable law.
If you have a medical question, contact an appropriate healthcare professional.
4. No Guarantee of Data, Sites, Research Results, or Recruitment
Nothing on the Site guarantees:
- that any particular healthcare organization participates in Company’s network;
- that any particular data, patient population, variable, specialty, or modality is available;
- that a healthcare organization will approve a proposed research project;
- that Company will recruit any particular healthcare organization;
- that a query will produce any particular result;
- that data will be complete or suitable for a particular purpose;
- that a clinical-trial site will qualify for a particular protocol;
- that any particular number of patients will be identified or recruited;
- that a project will satisfy research, regulatory, publication, statistical, clinical, reimbursement, or commercial objectives; or
- that every feature or workflow described on the Site will be available in every deployment.
Specific commitments must be stated in an applicable written agreement.
5. Eligibility and Authority
You must be at least 18 years old to use the Site.
If you use the Site on behalf of an organization, you represent that you have authority to act on behalf of that organization with respect to your use of the Site.
6. Permitted Use
Subject to these Terms, you may use the Site for legitimate informational, professional, research-evaluation, and business purposes.
You may not use the Site in violation of applicable law or in a manner that interferes with the Site, Company, its business partners, or other users.
7. Prohibited Conduct
You may not:
- attempt to gain unauthorized access to the Site, Company systems, research environments, APIs, accounts, networks, or other systems;
- bypass, disable, defeat, or interfere with security or access controls;
- introduce malicious code, malware, scripts, probes, or other harmful technology;
- scrape, harvest, systematically extract, or copy Site content, research-network information, healthcare organization information, or other non-public information without authorization;
- use automated systems in a manner that imposes unreasonable load on the Site or circumvents technical controls;
- reverse engineer, decompile, disassemble, or attempt to derive source code from Company software;
- infringe intellectual-property, privacy, confidentiality, contractual, or other rights;
- impersonate another individual or organization;
- submit false, deceptive, fraudulent, unlawful, or materially misleading information;
- use non-public Company information for unauthorized competitive analysis, benchmarking, or development of a competing product, platform, API, service, or network;
- interfere with another person’s use of the Site; or
- use the Site for any unlawful purpose.
Separate commercial agreements may impose additional restrictions.
8. Do Not Submit Patient-Level Health Information Through Public Forms
The public Site is not intended for submission of patient records, protected health information, medical record numbers, direct patient identifiers, or other patient-level clinical information.
If a research opportunity requires sensitive or regulated information, Company will establish the appropriate contractual and technical workflow with the applicable parties.
Submitting information through a public website form does not authorize Company to use patient-level information for research.
9. Research Approvals and Compliance
Research and clinical activities supported by Company may be subject to healthcare organization approval, protocols, IRB or ethics review, informed-consent requirements, HIPAA or other privacy requirements, data use agreements, business associate agreements, sponsor requirements, publication restrictions, output controls, retention requirements, security requirements, and other applicable conditions.
Nothing on the Site waives or replaces any such requirement.
The applicable researcher, sponsor, CRO, healthcare organization, investigator, or other party remains responsible for satisfying obligations assigned to that party under applicable law and the relevant written agreements.
10. Intellectual Property
The Site and its content, including text, graphics, logos, designs, software, documentation, trademarks, service marks, and other materials, are owned by or licensed to Company and are protected by applicable intellectual-property laws.
No right or license to Company’s software, APIs, research network, protected computing technology, documentation, or other proprietary technology is granted merely by accessing the Site.
Any license to such technology must be expressly granted in a separate written agreement.
11. Submissions and Feedback
You retain ownership of information and materials you submit to Company, subject to any applicable written agreement.
By submitting an inquiry through the Site, you authorize Company to use the information as reasonably necessary to respond to your inquiry and evaluate a potential business or research relationship.
If you voluntarily provide general comments, suggestions, ideas, or feedback regarding the Site or Company’s products or services, Company may use that feedback without restriction or compensation.
The foregoing does not transfer ownership of confidential research materials, proprietary algorithms or models, protocols, or other materials governed by a separate confidentiality or commercial agreement.
Do not submit confidential proprietary information through a public form unless Company has agreed to receive it on a confidential basis.
12. Privacy and Cookies
Company’s collection and use of personal information through the Site is described in the Privacy Policy.
The Site may use cookies and similar technologies as described in the Privacy Policy and applicable cookie-preference controls.
The Privacy Policy is a notice regarding Company’s privacy practices and does not override data-handling terms contained in a separate written agreement.
13. Third-Party Sites and Services
The Site may contain links to third-party websites, resources, applications, or services.
Company does not control and is not responsible for the content, security, availability, or privacy practices of third-party services.
Your use of a third-party service is subject to that third party’s terms and policies.
14. Site Availability and Changes
Company may change, suspend, restrict, or discontinue all or part of the Site at any time.
Company does not guarantee that the Site will be uninterrupted, error-free, secure, or available at any particular time.
Changes to the public Site do not modify obligations contained in an applicable signed agreement.
15. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
COMPANY DISCLAIMS ALL WARRANTIES REGARDING THE SITE AND ITS CONTENT, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND AVAILABILITY.
COMPANY DOES NOT WARRANT THAT INFORMATION ON THE SITE WILL BE SUFFICIENT FOR A PARTICULAR RESEARCH, REGULATORY, CLINICAL, STATISTICAL, COMMERCIAL, OR OTHER PURPOSE.
THIS SECTION APPLIES TO THE PUBLIC SITE. WARRANTIES RELATING TO COMMERCIAL SERVICES, IF ANY, ARE GOVERNED BY THE APPLICABLE WRITTEN AGREEMENT.
16. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO USE OF THE PUBLIC SITE.
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY’S TOTAL LIABILITY ARISING FROM OR RELATING SOLELY TO THE PUBLIC SITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID SPECIFICALLY FOR ACCESS TO THE PUBLIC SITE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).
THE FOREGOING DOES NOT LIMIT LIABILITY THAT CANNOT LAWFULLY BE LIMITED.
THIS SECTION DOES NOT REPLACE OR MODIFY ANY LIABILITY ALLOCATION CONTAINED IN A SEPARATE WRITTEN AGREEMENT WITH COMPANY.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Company and its affiliates, officers, directors, employees, and agents from claims, losses, liabilities, damages, costs, and expenses arising from your unlawful use of the Site, your material violation of these Terms, or your infringement of another person’s rights.
If you have a separate written agreement with Company containing indemnification provisions applicable to the same matter, the separate agreement controls.
18. Governing Law and Venue
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
Any legal action arising solely from these Terms or use of the public Site shall be brought exclusively in the state courts of the Commonwealth of Massachusetts located in Suffolk County or, where federal jurisdiction exists, the United States District Court for the District of Massachusetts.
Each party waives any objection to such venue and, to the extent permitted by law, waives trial by jury.
A separate written agreement may contain dispute-resolution provisions that control disputes governed by that agreement.
19. Suspension or Termination of Site Access
Company may restrict or terminate access to the Site if Company reasonably believes that a user is violating these Terms, creating a security risk, engaging in unlawful activity, or interfering with Company or the Site.
Termination of Site access does not terminate or modify a separate written agreement except as provided in that agreement.
20. Changes to These Terms
Company may update these Terms from time to time.
Changes apply to use of the public Site after the updated Terms are posted.
Changes to these Terms do not retroactively modify a signed agreement with Company.
A signed agreement may be amended only as provided in that agreement.
21. Severability and Waiver
If a provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.
Company’s failure to enforce a provision does not waive its right to enforce that provision later.
22. Entire Agreement Regarding the Public Site
These Terms, together with the Privacy Policy, constitute the agreement between you and Company regarding use of the public Site only.
They do not supersede a separate signed agreement concerning Company’s platform, network, APIs, research services, data access, research projects, clinical trials, or other commercial services.
23. Contact
Questions regarding these Terms may be directed to: